LUMINQUASAR Refund Policy

Overview

At LUMINQUASAR, we strive to ensure our customers are fully satisfied with our products. If you are not satisfied with your purchase, we offer a comprehensive refund policy detailed below.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• Product must be returned within 30 days of the original purchase date.
• Product must be in its original condition, unused, and in its original packaging.
• A valid proof of purchase is required.

Non-Refundable Items

The following items are non-refundable:

• Gift cards
• Items marked as final sale
• Personalized or custom-made products

Refund Process

To initiate a refund, please follow these steps:

• Contact our customer service team at [email protected] to discuss your return.
• Once your return is approved, you will receive instructions on where to send your returned item.
• After receiving and inspecting the returned item, a refund will be processed to your original payment method within 7-10 business days.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected].